
Your phone rings while you treat patients. Livia answers for you.
Livia is a voice AI receptionist, in Québec French and English, that answers the phone for clinics and healthcare professionals in Quebec. From $297 a month, she takes messages and offers appointments within your approved slots. Her role is administrative; transfers and reminders need to be configured and validated with your team.

The concrete difference
FR / EN
A welcome in Québec French and English
Your rules
Appointments within approved slots
Admin.
Useful messages, no diagnosis or health advice
Livia’s role is administrative. Capacity, transfers and reminders depend on the features validated for your clinic.
How it works
Five steps. Nothing to manage.
The patient calls
Livia introduces herself as an AI. The demo line uses fictional situations; do not provide detailed medical information.
She books the appointment
She schedules it based on your availability and appointment types, or takes a message.
She follows your instructions
If a request is outside her scope, she follows your message or transfer instructions when enabled. She does not perform clinical triage or replace emergency services.
A text message reminder
If reminders are enabled, a text can remind the caller of the appointment without details about the reason for the visit.
You stay in control
Every call can be reviewed in a dashboard, and what Livia says can be adjusted at any time.
Who is it for? For you.

Massage therapy
Your hands are busy one hour at a time. Livia takes over the phone.

Aesthetics and skin care
Mid-treatment, you can't pick up. Livia handles it.

Kinesiology
You're in a session, not at the desk. Livia schedules your appointments.

Physiotherapy
One patient on the table, another on the phone. Livia answers the second.

Chiropractic
Your adjustments don't get interrupted. Neither do your calls.

Optometry
During the exam, Livia handles the booking.

Osteopathy
Your attention stays on the patient. Livia takes care of the line.

Dentistry
The chair is busy, and so is the line. Livia answers for you.
Do you practise another healthcare profession? Write to us and we'll adapt Livia to your practice.
Privacy and security
We don't claim to be compliant on your behalf.
Information handling must be assessed for your clinic before activation. Access, subprocessors, processing locations, retention periods and agreement terms need to be documented and validated together. The Livia Clinic plan provides for an enhanced security mode; the selected settings must be confirmed during setup. An AI receptionist alone does not guarantee compliance.
Livia introduces herself as an AI. Audio recording and transcription settings, including retention, must be checked before use with patients. For the demo, use fictional situations without detailed medical information.
Livia is a conversational agent powered by artificial intelligence (AI). Your patients are told at the start of every call that they are speaking with an AI.
Two plans. Based on your practice.
Livia Essential
$297/month
Without a professional order: massage therapy, aesthetics, kinesiology, osteopathy
- Setup included
- No commitment, month to month
30-day guarantee: if you cancel within the first 30 days, we refund your first month in full.
Book a discovery callLivia Clinic
From $497/month
With a professional order: dentistry, physiotherapy, chiropractic, optometry
- Setup from $997
- No commitment, month to month
- Enhanced security mode included
- Encryption, access and logging settings to validate
- Formal processing agreement
30-day guarantee: if you cancel within the first 30 days, we refund the first month and the setup fee.
Book a discovery callYour questions. Our answers.
Yes. Livia is a voice AI receptionist built for clinics and healthcare professionals in Quebec: she takes messages, answers administrative questions and offers appointments within approved slots, in Québec French and English. Active features are validated with the clinic.
Livia Essential costs $297 per month, setup included, for professions without a professional order (massage therapy, aesthetics, kinesiology, osteopathy). Livia Clinic, for professions governed by a professional order (dentistry, physiotherapy, chiropractic, optometry), starts at $497 per month, plus setup from $997, with the enhanced security mode included. Both plans are month to month with no commitment and come with a 30-day guarantee: if you cancel within the first 30 days, we refund your first month, and, for Livia Clinic, the setup fee as well.
Livia does not guarantee your clinic’s compliance. Before activation, uses, access, subprocessors, processing locations, recording settings, retention periods and applicable agreements must be validated. Announcing an AI does not replace that assessment.
No, she takes over when you or your team can't answer.
Livia gives the message approved by your team and can transfer the call if that feature has been configured and tested. She does not perform clinical triage, guarantee a response time or replace emergency services.
Yes. Call Livia at 819 758-7256 to hear her. And both plans come with a 30-day guarantee: if you cancel within the first 30 days, we refund your first month, and, for Livia Clinic, the setup fee as well.
Her role excludes health advice, diagnoses and clinical triage. She sticks to appointments, messages and administrative questions (hours, address, services offered). Other situations follow the clinic’s instructions; she does not replace emergency services.
Phone answering tailored to your clinic.
Call Livia to hear her, or book a 30-minute discovery call.
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