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Gloved plumber tightening a pipe fitting under a sink with an adjustable wrench
Plumber

A pipe bursts at 2 a.m. Sofia answers.

Sofia is a voice AI receptionist that answers calls 24/7 for Quebec plumbers, in Québec French and English, for $297 a month. While you're sleeping or elbow-deep in a job, she records the request and follows your priority and appointment rules.

You deal with this every week.

Emergencies call at night

Water damage never happens at 2 p.m. on a Tuesday. The calls come in at night, in the evening, on weekends.

Your hands are deep in a job

You can't drop the wrench to pick up the phone. Meanwhile, it rings and rings with nobody answering.

The customer won't wait for you

A flooded basement can't wait. No answer? The customer calls the next plumber on Google.

An answering service for plumbers that captures the details

When you can’t pick up, Sofia speaks with your customer in Québec French or English. She collects the problem, address and callback number, then follows your instructions for urgent calls and appointments. You get a structured request to follow up on.

Sofia’s limits

Sofia records what the caller reports; she does not diagnose problems or guide repairs. She follows your transfer instructions without guaranteeing a callback or arrival time. Appointments depend on approved availability. In immediate danger, she is not a substitute for emergency services.

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Call simulation

Watch Sofia work.

Caller

Hi, my water heater is leaking in the basement, there's water everywhere!

Sofia

I understand. I’ll take the details for the plumber. Is the water shut off, or is it still leaking?

Caller

It's still leaking, I don't even know where to shut it off.

Sofia

I’ve noted that the leak is active. I’ll pass on your request according to the company’s emergency instructions. Your name and address?

Caller

Marc Tremblay, 456 des Érables Street in Victoriaville.

Sofia

Thank you, Marc. I’m passing the active leak and your contact details to the plumber according to their instructions. I can’t confirm a callback or arrival time.

Useful details. In one place.

While Sofia talks with your customer, the file fills itself in.

Details captured

Name
Marc Tremblay
Phone
819 555-0132
Address
456 des Érables Street, Victoriaville
Problem
Water heater leaking in the basement
Urgency
Immediate · water not shut off

Sofia is a conversational agent powered by artificial intelligence (AI). Callers are informed at the start of every call that they are speaking with an AI.

Three scenarios. Well-prepared requests.

Water damage on a Sunday night

A customer’s water heater gives out at 10 p.m. Sofia records the reported leak, address and callback number, then follows your transfer instructions. She does not guide repairs or promise an arrival time.

Clogged toilet at midday

You're under a sink when another customer calls about a clogged toilet. Sofia qualifies the request, offers your next open slot and confirms by text.

Quote request for a bathroom

A couple wants to move the plumbing in a bathroom they're renovating. Sofia notes the scope and the area, then books an estimate visit in your calendar.

What Sofia notes for you.

Every call ends with the info you need to call back fully prepared and close the sale.

  • The exact nature of the problem: leak, clog, water heater, drain
  • Water shut off or not
  • How long it's been leaking
  • The address and the best callback number
  • Emergency or regular appointment

$297/month. Setup included.

$297 CAD/month

30-day guarantee: if you cancel within the first 30 days, we refund your first month in full.

AI receptionist 24/7 in Québec French and English, setup and support included. Bookings and follow-ups depend on enabled features and the approved calendar. Setup target: 48 hours, subject to access and configuration. No commitment. Discuss usage and billing terms with Mike.

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Prefer to call? Talk to Sofia at 581 802-5098

Common questions.

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